Shipping and Delivery Times

We work with international suppliers from the United States, Europe, and Asia to always guarantee the best price and the best quality!

Our suppliers will ship your product directly from the factory to you.

The delivery time will be between 10 and 25 business days.

If there are customs delays and the order is held in Brazil, this time until release does not count towards the delivery time.

We take care to choose suppliers who, in addition to price and quality, also expedite shipping times.

After the stipulated time has passed, we recommend that you contact the Post Office to clarify the reason for the delay.

If the Post Office does not have your order, please contact us immediately so we can check with our suppliers.

If we confirm that there is a problem with the logistics of your order, we will issue a FULL refund of your purchase immediately after these verification steps.

Your purchase tracking code will be sent to your email address within 5 to 10 business days after your order is confirmed.

If your order was paid via Boleto Bancário (bank slip), the time between payment and bank processing can take up to 5 business days.